Small & Medium Sized Businesses
At Budget Waste services we started our company to provide small businesses with waste and recycling collections that are competitively priced whilst being reliable with a flexible contract. We value small business and are willing to listen to your needs so we can customise a solution that fits both your waste and recycling requirements and most importantly your budget. Our experienced account managers will look after your business ongoing to ensure we can meet any changing needs you may have as well as any additional ad-hoc requirements for office cleanouts, secure destruction, bulk disposal or any new services along the journey.
Benefits to small business:
- Industry experienced staff to provide a free “waste assessment” of your business to ensure your not overpaying for waste collections you don’t require
- We look at all wastes produced in your business to reduce your over all costs through recycling
- No additional admin fees or environmental charges
- Flexible contract terms
- No automatic roll over’s
- Online booking system 24/7
- Direct debit payment options
Education
We understand your sustainability goals and believe that these can not be achieved without the involvement of education. Supporting our clients with the right messaging on bins, other materials We understand your sustainability goals and believe that these can not be achieved without the involvement of education. Supporting our clients with the right messaging on bins, other materials and onsite support promotes a culture of improved resource recovery and reduced costs to landfill.
We look at your waste end to end to understand what you produce, any contamination and what’s further recoverable. This may commence with a visual waste assessment or a full volumetric waste audit. This gives us an understanding to cost out any savings and to provide you with a strategic plan for improved outcomes to managing your waste and budgets.
Customer Service
One of the key benefits of partnering with Budget Waste Solutions is our ability to support the contract teams at the coal-face with state of the art technology, including our market leading national contact centre. We are open 9am – 5pm Monday to Friday and have after hours support with staff on rotating rosters and support for emergency services.
Our Contact Centre Consultants can be taking calls at any given time and are the first point of call for requests from dozens of major clients throughout Australia. This substantial resource is available for you to provide a seamless edge to your waste management solution.
Our contact centre offers:
- Personalised service via dedicated consultants who are trained to understand your business
- Flexibility for you to choose the service level that best suits your requirements
- Ownership of issues from call pick up to completion
- Responsive and tailored reporting to suit your business model
- Economies of scale through subcontractor selection and purchasing of sustainable materials
- Integration with multiple technology platforms
- Measurable performance with reporting capability
- Service continuity through disaster recovery planning
With approximately 20 Contact Centre Consultants taking calls at any given time, the BCC team are the first point of call for requests from dozens of major clients throughout Australia. This substantial resource is available for you to provide a seamless edge to your waste management solution.
Contact Budget Waste Services
to discuss how we can assist you to achieve your sustainability goals.
Call us Now 1800 292 783
