Terms & Conditions

1. Introduction

These Terms and Conditions apply to all services provided by Budget Waste Service Pty Ltd (ABN 62 623 512 934) (“Budget Waste”, “we”, “us”, “our”). By engaging our services or using our website, you agree to be bound by these Terms and Conditions.

If you do not agree, you should not use our services.

---

2. Services

Budget Waste provides commercial waste management and recycling services, including but not limited to:

• General waste collection
• Recycling services
• Commercial bin supply and servicing
• Scheduled and on-demand waste collection services

All services are subject to availability, service agreements, and site suitability.

---

3. Service Agreements

By requesting or using our services, you may enter into a service agreement which outlines:

• Service frequency and schedule
• Bin types and placement
• Pricing and billing arrangements
• Site access requirements

We reserve the right to update service terms where operational changes are required.

---

4. Customer Responsibilities

Customers agree to:

• Provide accurate site and contact information
• Ensure safe and clear access to bins and collection points
• Comply with applicable waste disposal regulations
• Ensure waste is correctly placed in designated bins
• Avoid placing prohibited or hazardous materials in general waste streams unless expressly agreed

Failure to comply may result in service delays, additional charges, or suspension of services.

---

5. Acceptable Waste

Unless otherwise agreed in writing, customers must not dispose of:

• Hazardous or dangerous materials
• Chemicals, liquids, or medical waste
• Explosives or flammable substances
• Electrical waste outside agreed recycling services
• Any illegal or regulated waste types

We reserve the right to refuse collection or charge additional fees where incorrect waste is presented.

---

6. Pricing and Payments

• Prices are based on service type, frequency, waste volume, and site conditions
• All fees are payable in accordance with agreed terms
• Invoices must be paid by the due date stated
• Late payments may incur additional fees or service suspension

We reserve the right to review pricing periodically.

---

7. Access and Service Delivery

Customers must ensure:

• Safe and unobstructed access to collection areas
• Compliance with site safety requirements
• Clear placement of bins for collection

We are not liable for delays or missed collections caused by restricted access or unsafe conditions.

---

8. Missed Collections and Service Interruptions

We will make reasonable efforts to complete scheduled collections. However, we are not responsible for delays or interruptions caused by:

• Weather events
• Traffic or road restrictions
• Unsafe site conditions
• Incorrect bin placement or contamination
• Events outside our reasonable control

Where possible, we will reschedule affected services.

---

9. Damage and Liability

We take reasonable care in delivering our services. However:

• We are not liable for indirect or consequential loss
• We are not responsible for damage caused by unsafe or improper bin placement by the customer
• Liability is limited to the extent permitted by law

Customers are responsible for ensuring bins are used appropriately and safely.

---

10. Service Suspension and Termination

We may suspend or terminate services if:

• Payments are overdue
• Terms are breached
• Unsafe or non-compliant waste is repeatedly provided
• Access requirements are not met

Customers may also terminate services by providing reasonable written notice in accordance with their agreement.

---

11. Changes to Services

We reserve the right to modify:

• Service schedules
• Bin types or capacities
• Operational processes

Where practical, reasonable notice will be provided.

---

12. Website Use

By using our website, you agree not to:

• Misuse or interfere with website functionality
• Attempt unauthorised access to systems
• Use the website for unlawful purposes

We do not guarantee uninterrupted access to the website.

---

13. Privacy

We handle personal information in accordance with our Privacy Policy, which outlines how data is collected, used, and stored.

---

14. Governing Law

These Terms and Conditions are governed by the laws of Australia and applicable state legislation. Any disputes will be subject to the jurisdiction of Australian courts.

---

15. Contact Us

For questions regarding these Terms and Conditions, please contact us:

Budget Waste Service Pty Ltd (ABN 62 623 512 934)
Phone: 1800 292 783
Email: info@budgetwasteservices.com.au